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Problem login to bitbucket.org

ioannis pomonis

Hello there,

When iam tryting to login on bitbucket.org using my email ipomonis@comitech.gr i get

"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."

I have tried to login using multiple browser , clear cache etc.

Can you please help me?

Best Regards,

Yiannis

Accepted answers

Ben

G'day!

The reason you are receiving that error message is because your account is inactive, it has been in a DORMANT state since 2018.

I have just re-activated your account so you will be able to login now, please clear the cache in your browser and attempt to login again

Cheers!

- Ben (Bitbucket Cloud Support)

All comments

Ben

G'day!

The reason you are receiving that error message is because your account is inactive, it has been in a DORMANT state since 2018.

I have just re-activated your account so you will be able to login now, please clear the cache in your browser and attempt to login again

Cheers!

- Ben (Bitbucket Cloud Support)

Danijel Marjanovic_5urh0w

Thank you for the prompt answer!

Unfortunately, the issue still persists.

I deleted cookies, cleared session storage and restarted browser.

New attempt to login results in the same error.

Is there anything else that needs to be done?

Ben

Hi @Danijel Marjanovic

This is a different email address you've just replied with, I've activated this account as well - please attempt to login using the email address associated with this account.

Cheers!

- Ben (Bitbucket Cloud Support)

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