Screens not defaulting to show all fields

DJX

After moving to JIRA 6.1.3 I can't help but notice that the screens do not always default to showing how they are defined. Some of my users have to pick Configure Fields > Show: *All*. This seems like it must be a bug, since there would be no point in configuring my screens if JIRA isn't going to show them as I have defined.

Does anyone else have this issue?

Nic Brough -Adaptavist-

It's not a bug, it's by design. Users should be able to choose which fields they are interested in on a screen.

There may be a small problem with the defaults though - people should really be presented with "all" until they choose to hide them. It sounds to me like your people are getting a preset subset of fields and having to ask for all.

I think you'll need to examine when this is happening to establish what the users are getting by default.