Internal Directory in Confluence is not working

Question

Hello,

I have both Internal Directory and External LDAP Directory in our Confluence instance.

Directory order:

1. External LDAP Directory

2. Internal Directory

I don't knew why, but when i tried to use users from internal directory i keep getting error:

"

WARN [http-8090-8] [atlassian.seraph.auth.DefaultAuthenticator] login login : 'USERNAME' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.

"

What is the problem?

Thanks,

Tae Sup Lee · Answer

2016 March   we still have problem and haven't found the solution.

NotTheRealStephenSifersNOPENOPENOPENOPE · Answer

How often does your LDAP sync within confluence happen? Also, how often do your AD sites replicate within one another? Are any of your AD DC's read-only? Could it be the user you are attempting to use was newly created but not replicated to the other LDAP connector? The same will also happen with a group membership change and a password change. Even though those types of changes are supposed to replicate instantly within AD, they can sometimes be delayed or not happen due to administrative issues.

Denys Kovalenko · Answer

We cannot use internal directory because we are using LDAP auth. And we are experiencing a bug
"

WARN [http-8090-8] [atlassian.seraph.auth.DefaultAuthenticator] login login : 'USERNAME' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.

"

For other services this user don't have problems.