Cant start JIRA after upgrade to JIRA 7.0.0 from JIRA 6.4.12

Sergey Sergey_430q1u

I cannot start JIRA 7.0.0 or 7.0.10 with the same error.

Trying to upgrade from JIRA 6.4.12 with ALL PLUGINS DISABLED

But getting the same error every time when I try access it thru web:

 

JIRA Startup Failed

Error occurred while starting component 'com.atlassian.jira.event.DefaultListenerManager'. caused by: java.lang.NoSuchMethodError: com.atlassian.jira.issue.fields.CustomField.setDescription(Ljava/lang/String;)V

 

catalina.out log:

1. 2016-02-07 05:30:06,387 localhost-startStop-1 INFO      [c.a.jira.startup.LauncherContextListener] Memory Usage:
2.     ---------------------------------------------------------------------------------
3.       Heap memory     :  Used:  972 MiB.  Committed: 8879 MiB.  Max: 8879 MiB
4.       Non-heap memory :  Used:  189 MiB.  Committed:  204 MiB.  Max: 1264 MiB
5.     ---------------------------------------------------------------------------------
6.       TOTAL           :  Used: 1160 MiB.  Committed: 9083 MiB.  Max: 10143 MiB
7.     ---------------------------------------------------------------------------------
8. 2016-02-07 05:30:06,621 localhost-startStop-1 ERROR      [c.a.j.web.dispatcher.JiraWebworkActionDispatcher]
9.  
10.     ******************************************
11.     JIRA startup failed, JIRA has been locked.
12.     ******************************************
13.  
14. 07-Feb-2016 05:30:06.656 SEVERE [Catalina-startStop-1] org.apache.catalina.startup.HostConfig.start Unable to create directory for deployment: /home/jira/main/conf/Catalina/localhost
15. 07-Feb-2016 05:30:06.671 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8080"]
16. 07-Feb-2016 05:30:06.682 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 175913 ms
17. 2016-02-07 05:30:20,091 Modification Check:thread-1 INFO      [c.a.jira.startup.JiraStartupLogger]

 

I found that there is something wrong with com.keplerrominfo.jira.plugins.databasecf:

 2016-02-07 05:29:56,218 FelixDispatchQueue ERROR      [c.a.p.o.container.felix.FelixOsgiContainerManager] Framework error in bundle com.keplerrominfo.jira.plugins.databasecf

 

but got no clue how to fix it. Also I can't find any documentation for migration steps before upgrading JIRA from 6 to 7. Please help.

 

See full log message with exceptions is here:

http://pastebin.com/zGFwXqDU

Nic Brough -Adaptavist-

>Trying to upgrade from JIRA 6.4.12 with ALL PLUGINS DISABLED

That might be the problem - some add-ons need to be there.  However, you might want to try complete removal of the add-on as well, not just disabled, but uninstalled.