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JQL query showing open tickets but, give closed results

Chag

Helo,

I know I saw a fix for this a while ago but, I cannot find it. I was looking into doing certain queries in my project like this:

project = "myproject" and component = "this" OR component = "that" OR component = " there" AND resolution = Unresolved AND created > -1w AND status = open

but, I'm getting tickets that are either resolved and closed in the results.

Accepted answers

Udo Brand

You need to use brackets if you use "OR"

project = "myproject" and (component = "this" OR component = "that" OR component = " there") AND resolution = Unresolved AND created > -1w AND status = open

All comments

Chag

Also the resolution field are set as fixed for the closed ones.

Udo Brand

You need to use brackets if you use "OR"

project = "myproject" and (component = "this" OR component = "that" OR component = " there") AND resolution = Unresolved AND created > -1w AND status = open

Chag

thank you that fixed it

RobertH

Try wrapping everything with an or in parentheses. Example:

project = "myproject" and (component = "this" OR component = "that" OR component = " there") AND resolution = Unresolved AND created > -1w AND status = open

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