our config supports the above, but we still have items marked as closed, resolved or production showing in the backlog? Any ideas?

Question

This question is in reference to Atlassian Documentation: Closed or resolved issues are appearing in the Scrum board backlog

Ask your question here...

Yann Baud · Answer

Same issue here with JIRA v7.1.8. Our board's "Done" column is configured to catch issues with "Closed" status. Nevertheless, a lot of issues with status "Closed" AND resolution "Fixed" are showing up in the backlog. Please advise on possible solutions

Blacky J · Answer

thanks for the reply.  Yes - the majority of the ones in question have a resolution set and show as you kindly stated.example snap.png

example snap.png

Rose Cruz_hexmno · Answer

@Blacky J - The issues must have a resolution set to disappear from the backlog. Are they showing as resolved, like KEY-123?