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Hi All, new to group, looking for any Jira admin best practices..

Anand Patwari

Comments

Nic Thiele

Not my own but these best practice themed threads have been useful to me:

How do you keep track of the sprawl?

Standardization - lessons learned?

Alexandre Arsenault

Hi Anand.

I think some of you integrate the clients via Azure. If you can do that it will help you a lot ! I created hundreds of client manually and sent them a procedure to create their account and it took time before the clients got used to Jira Service Desk.

If you are migrating your Helpdesk request system to Jira Service Desk; take the time to plan for the transition.

-Automation

-User management

-Client Management

-Master Company managed project. (team-managed projects have no soul)

Natasha Richardson

Hi, I came across this guide last year for a cleanup guide which I think can be used as a best practice guide for administration.

https://community.atlassian.com/t5/Jira-Cloud-Admins-articles/Jira-Software-Instance-Cleanup-Guide/ba-p/2136279?utm_source=atlcomm&utm_medium=email&utm_campaign=immediate_general_comment&utm_content=topic

Anand Patwari

Thank you All, for your replies.

Taranjeet Singh

Welcome to the Atlassian Community, @Anand Patwari !

Hope you have a great learning and sharing experience here!

Rachel Tang

Hi @Anand Patwari ! My name is Rachel, a Product Marketer from the Jira Software team, and I would love to chat with you about your experience as a new admin! Please let me know if you are interested in a quick 20 minute chat and I can set up some time for us via email 😊

Hua Soon SIM [Akeles]

Hmmm....

Not sure why my previous post has been deleted from this thread?

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