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How can I pull "Team" from Jira Plan into the Issue Collector / Automation

Isabella Musial

I am trying to add the team name to a jira issue via automation since the field is not available in the Issue Collector.

I have tried adding this to the automation rule, but this did not work. I am sure it's not difficult, I hope, but I cannot figure it out. Thanks in advance for your help.

{
"fields": {
"Team": "1080",
}
}

Accepted answers

Bill Sheboy

Hi @Isabella Musial

As Jira has several things named "Team" I recommend using the custom field id in that JSON expression.

You may find the correct value using the how-to article linked below. Essentially you identify an example issue with your field, call a REST API function to see all supported fields, and then search on the page to find your field's smart value and custom field id.

https://confluence.atlassian.com/automation/find-the-smart-value-for-a-field-993924665.html

Kind regards,
Bill

All comments

Bill Sheboy

Hi @Isabella Musial

As Jira has several things named "Team" I recommend using the custom field id in that JSON expression.

https://confluence.atlassian.com/automation/find-the-smart-value-for-a-field-993924665.html

Kind regards,
Bill

Isabella Musial

@Bill Sheboy Thank you for responding. I tried using the following JSON but not sure I wrote it down correctly as it's not working. I get a failed message each time. The following fields should be filled out (below) in addition to the Team field. I have tried using the team id as well as the team name. Still not working. Would love the help!

{
"fields": {
customfield_10101: "1080",
}
}

{
"fields": {
customfield_10101: "DTO - Systems Engineering",
}
}

Isabella Musial

I am also trying update / set and it's no working. For example:

{
"update": {
"customfield_10101": [{
"set": "DTO - Systems Engineering"
}],
}
}

Bill Sheboy

I think the error could be caused by one of two things: a trailing comma or the incorrect syntax. Please try one of these:

{
  "fields": {
    "customfield_10101": "1080"
  }
}

Or...

{
  "fields": {
    "customfield_10101": { "id" : 1080 }
  }
}

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