500 Sorry we had some technical problems during your last operation

UA UA

Hey team,

I am not sure if it's an Xray question or Jira question, so I'll ask here and with Xray. I am not Jira administrator,, and I am trying to import tests in Xray using their Test Case Importer. I have mapped all the fields with my csv file. But when I click Next, it gives me a 500 error page saying below text:

500 Sorry we had some technical problems during your last operation with a hash Log's referral number ac7477be-6fca-4264-82ab-c30490675b08. 

What do I need to do to resolve this please?

Thanks,

Mohanraj Thangamuthu

Hello, Good day. With the help of HAR file, you will be able to find from which end point 500 error is shown. https://confluence.atlassian.com/kb/generating-har-files-and-analyzing-web-requests-720420612.html