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Issue for bitbucket to connect an external postgres database

Demba NGOM

I want to connect in a external postgresql database and i have this message.

The configuration entered is not valid. A database connection could not be established. Please check your configuration and try again.
	com.atlassian.stash.internal.db.DefaultDatabaseManager.validateConfiguration(DefaultDatabaseManager.java:217)
	com.atlassian.stash.internal.db.DefaultDatabaseManager.prepareDatabase(DefaultDatabaseManager.java:183)
	com.atlassian.stash.internal.maintenance.SpringMaintenanceTaskFactory.setupTask(SpringMaintenanceTaskFactory.java:159)
	...
Could not get JDBC Connection; nested exception is org.postgresql.util.PSQLException: Connection attempt timed out.
	org.springframework.jdbc.datasource.DataSourceUtils.getConnection(DataSourceUtils.java:80)
	com.atlassian.stash.internal.db.DefaultDatabaseValidator.validate(DefaultDatabaseValidator.java:44)
	com.atlassian.stash.internal.db.DefaultDatabaseManager.validateConfiguration(DefaultDatabaseManager.java:214)
	...
Connection attempt timed out.
	org.postgresql.Driver$ConnectThread.getResult(Driver.java:368)
	org.postgresql.Driver.connect(Driver.java:279)
	java.sql.DriverManager.getConnection(DriverManager.java:664)
	...

Thank you!!

Accepted answers

Jobin Kuruvilla [Adaptavist]

It looks like the server where you have installed Bitbucket Server is unable to reach the external DB. I would start by checking the network and firewall settings.

All comments

Jobin Kuruvilla [Adaptavist]

It looks like the server where you have installed Bitbucket Server is unable to reach the external DB. I would start by checking the network and firewall settings.

Demba NGOM

Hello Jobin,

Good answer!!!

Actuely, i want to clone projet in stash to bibucket server and i have this error.

Best regards;

bitbuck.PNG

Jobin Kuruvilla [Adaptavist]

Sorry, can you translate that to English for me?

Demba NGOM

Import failed

This deposit was not imported. Ask your administrators to check the log files for more details bitbucket

Jobin Kuruvilla [Adaptavist]

Not sure what the issue is. You can check the logs, as mentioned in the error, and hopefully that will give you more details on why this is happening.