Require Comment When Moving an issue between projects?

Question

Hello All,

Goal: I would like to make my custom field of Reason be shown and required when using the Move feature, to move a Jira issue to a new Jira Service Management project.

Team A service Desk sometimes receives a ticket that needs to be moved to the Team B service desk. During the Move feature, I would like to add a custom field called Reason and make it required before completing the Move process.

Not sure if this is possible or if any other solution might work.

Marta Mita · Answer

Hi @Kian Stack Mumo Systems how to achieve restriction of move operation to a specific project role and make users submit a request to move them?

Best,

Marta

Kian Stack Mumo Systems · Answer

@Jeremy D. Price,

It's not possible during the move operation. You could restrict the move operation to a specific project role and make users submit a request to move them? In that way you'd have a record of what moved and why.

Thanks,

Kian