Issue in structure() returns no results

G T_9zonx4

Hello,

I have a structure that returns a tree of issues using a bunch of extensions, it's quite large and contains around 30k issues, it takes a couple of minutes to run. 

When I try and query the structure from issue navigator using the simple query:

issue in structure(123) - where 123 is the number of the structure

It searches for a while but then returns

No issues were found to match your search

Is there some kind of timeout happening in the background, or am I doing something wrong?

Many thanks.

Stepan Kholodov

Hello @G T 

if the structure exists and it has issues in it, if you have access to it and its id is correctly referenced in the query, then the query should return something. It is possible that there might be a performance problem or some other issue, but it's hard to say for sure.

Please reach out to us directly at our support portal and we will investigate this matter.

Best regards,
Stepan Kholodov
Tempo