MS SQL 2016 Database support for Jira Datacanter V 9.10?

Question

At this link

https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html

it is not supported, but at this it is:

https://confluence.atlassian.com/jirakb/jira-databases-compatibility-matrix-1223821024.html

Please, can someone clarify?

Bernd Grüner · Answer

Thanks at all

Andy Heinzer · Answer

Hi,

Thanks for reporting this.  I found that the KB had a few incorrectly labeled entries as supported when the platforms page indicated these are actually deprecated.  I would tend to refer to the supported platforms page directly for your version to check.  These are updated much more accurately.  That said, I believe I have corrected the problem on the KB to mirror the current information in the supported platforms.

Andy

Dan Breyen · Answer

Hi @Bernd Grüner welcome to the community!  I also found this article which states that SQL Server 2016 is no longer supported as of Jira 9.7: EOL SQL Server 2016

It seems like an oversite that the "Jira databases compatibility matrix" page didn't get updated.

I would suggest opening a ticket with support (support.atlassian.com/contact) to ask for clarification as well as for them to update the documentation for clarity.

Hope that helps.