Migrated Projects Using Configuration Manager Plugin - No Epic Links Imported

Question

Hello All -

As the title indicates, when migrating Jira projects from one instance to another, NONE of the Epic Links found on the original instance are carried over to my new environment. I checked the Configuration Manager logs and see nothing indicating any errors.

Here's how things get even weirder - Before migrating onto my Production instance environment, I migrated all of the projects onto a Staging instance. ALL of the Epic Links appear and are linked properly on the Staging instance. It's when I move to Production where the Epic Links are NOWHERE to be found.

I've been trying to research this issue on the forums and can't seem to find anyone who has had the same kind of problem. I am feeling pretty helpless at this point, and don't even know how to approach this.

Does anyone have any ideas as to what I can do to try to figure out the problem?

Kelsey LaMastres _Appfire_ · Answer

Hi Drew,

I'm glad you were able to resolve this issue without pulling too much hair out :)  Feel free to contact Appfire's support team directly with any other questions you may have while using Configuration Manager. They are super helpful!

Best of luck with your project migrations,

Kelsey from Appfire

Drew G_8nz660 · Answer

Following up - I found the issue. The Epic Issue Type is configured incorrectly on my Jira instance. Someone who did not know what they were doing messed this up.