How to setup a batch job to send mail for issues which not completed on time

Question

Is there anyway to setup a batchjob for the issues that already overdue and send mail to assignee? Such as there is an issue, the due date is 2023/08/01， but this issue was not resolved ontime. I want a batchjob to capture all these issues and send to assignee and reporter through mail periodical?

LynnG · Answer

Hello @DanielBai

Have you tried Jira Automation?

Create a job that runs periodically to search using a JQL, something like this:
project = ABC and status != Resolved and duedate is >= 2023/08/01

then an action would be to send an email to the assignee

https://www.atlassian.com/software/jira/features/automation