customer satisfaction comment

Question

Hi all,

Is there any opportunity to filter issues by customer satisfaction comment?

for example to choose only issues, where this comment is set.

image2016-9-1 16:15:16.png

image2016-9-1 16:15:8.png

David Harkins · Answer

Was this ever achieved?

Bhav · Answer

I'd also be interested in finding out how to do this, just to pull out all the comments a lot quicker then copy and pasting line by line!!!!

Cheers

SaidAslan · Answer

Hi Tarun,

I'm talking not about issue comments, but the comment, which is added to the satisfaction rate. Here it is:

image2016-9-1 16:15:8.png

And this is how it looks in the issue:

image2016-9-1 16:15:16.png

this comment is added neither to the Comments tab, nor to the History.

Could you please explain how to catch such a comment? I've tried to do this with hasComments() function but it doesnt help.