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How to prompt project owner to update weekly

matan.grady

In one of the webinars, someone said that project managers are prompted to share a weekly update.

Given our constant overload, I expect project and goal owners to get a notification prompting them to add their updates - preferably before the weekly digest is sent.

The flow today is that I'm getting the digest, and it then remind me to add the update

Accepted answers

Sing Chen

Hi @matan.grady

Reminders are sent to users listed as Atlas project owners every Friday morning (local time):

Here is the help article that I took the table from. It has more details about locale/timezone of users in relation to reminders and the weekly digest:
How do project and goal reminders work? | Atlas Help Center (intercom.help)

Hope that helps!

Thanks,

Sing

All comments

Sing Chen

Hi @matan.grady

Reminders are sent to users listed as Atlas project owners every Friday morning (local time):

Hope that helps!

Thanks,

Sing

matan.grady

From what I can tell and experience, I get reminders only for projects that has active followers.

When a project doesnt have any, I don't get reminder.

And for me that's bad since I'm trying to get other people onboard with the tool so I need to make sure everything is in tact before they will actually use it and follow it

Sing Chen

Assuming you are not working alone (i.e. have team members/colleagues), you can add them as followers. You just can't remove them as followers; they need to remove themselves.

Greg Billington - ScriptRunner

It would be great to also be able to designate if contributors also should add an update (we have updates from 3 people in the team) so would like prompts to be sent to them all friday morning