What could be the issue if Jira automatically formats my comments?

Question

Hi,

I am wondering how to disable the automatic format on Jira?

The situation that I have is I am not able to:

* Format my own comments into something readable such as, double line breaks to prevent clutter or paragraphs being too close to each other. I believe I might have set this unintentionally and I don't know how to get it back to default.
* I am using MacBook pro 
* Other interactions consist Jira automatically dropping image thumbnails instead of the entire image itself that can be resized within the comment.

Does anyone have an idea what is happening?

Thanks.

Mark Orcena · Answer

Hi I have found the setting. I might have ignored the 2 bottom tabs "Visual" and "Text" on the comment section. The problem was I accidentally clicked the Text tab.

Mark Orcena · Answer

Are there any updates on this?

Mark Orcena · Answer

The command ⌘ + \ as clear formatting doesn't seem to affect my actual comment formats as it still displays differently than when I have started using JIRA.

With this, let me describe the my comment section's current behavior:

When a word needs to be bold.

* It does not do this: bold but become like this: *bold*
* bullet numbering 1, 2 ,3 ... does not display as numbers but with #
* image pasted inside the comment does not display the entire image but with !image.png|thumbnail!

I want to re enable the formatting right on the comment and not after I have sent it.

Could you identify my issue with these descriptions?