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Can JIRA Workflow status change based on past due date ?

Tukaram Bhukya

We customized jira workflow to meet our end user requirement. We have Transition(id) “Submit To Assignee” .

When we create any issue status will be in “draft”. And when we create any issue we have option to select “Due Date” .

“Due Date” Can be current date , future date and Past date.

When we select any created “issue” then there is option/button to “ Submit to Assignee”.

When we click on “Submit to Assignee” button ,issue status changed to “In Progress” .

Currently we have written jelly script , that will run at every 12 hours and changes issue status to “Overdue” for “In Progress “ issues based on current date and past date.

Our customer looking while clicking on “Submit to Assignee” button ,issue status should be based on “Due Date” for example see below conditions

a. On Click “Submit to Assignee”

1. Check “Due Date” , if it is past due date change issue status to “Overdue” immediately

2. Check “Due Date” , if it is current/future date change issue status to “In Progress” immediately

Please help us to achieve this functionality either by custom changes in workflow or any straight forward plugin allow us to achieve it.

Please provide your valuable solution or guidance or plugin details , but that should fix our problem.

Accepted answers

All comments

Tukaram Bhukya

please some one could share your thoughts here

unknown

Hi Tukaram,

This issue could be fixed with transition validators. You can add multiple transitions from one status going to different statusses and by adding a validator to each transition, you can guarantee that only one transition is followed. Make sure that all validators are exclusive, meaning that only one validator will return true. With a Date Expression Compare validator you can compare a date field (due date) to another date, f.e the current time. You will probly have to do something like

Create 2 transitions:

a) Transition 1 has a date expression compare validator that checks for: duedate < now. This transition will go to the Overdue status.

b) Transition 2 has a date expression compare validator that checks for: duedate >= now. This transition will go to the In Progress status.

By using < and >= in different validators you guarantee that each transition is exclusive.

Hope this helps!

Tukaram Bhukya

Thanks for your input .

We are looking at very begining state only , i mean when we click on "Create" button issues should be created either Draft or Overdue based on due date.

Please provide your suggestion

unknown

Hi Tukaram,

Unfortunately, it is not possible to have multiple 'create' transitions. I would suggest you have a look at script runner plugin:

the https://marketplace.atlassian.com/plugins/com.onresolve.jira.groovy.groovyrunner

This plugin adds some post transition functions that allow you to execute some scripts. A very interesting one is the ' Fast-track transition an issue'. This lets you take a certain transition, based on a condition of one of your fields.

First of all you can create the 2 transitions from my previous comment and let them start from the open status. Next you can add a post function 'Fast-track transition an issue' to the create transition that checks for the duedate. If it is smaller then the current time, you let your workflow take the transition that goes to the Overdue status. Otherwise you let the script take the normal route.

Is this explanation clear for you?

Benji Mommen [ACA IT]

Hi Tukaram,

Unfortunately, it is not possible to have multiple 'create' transitions. I would suggest you have a look at script runner plugin:

the https://marketplace.atlassian.com/plugins/com.onresolve.jira.groovy.groovyrunner

Is this explanation clear for you?

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