[com.atlassian.velocity.DefaultVelocityManager] MethodInvocationException occurred getting message body from Velocity

Donna Elwood

Multiple errors: com.atlassian.velocity.DefaultVelocityManager MethodInvocationException occurred getting message body from Velocity: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericDataSourceException: SQL Exception while executing the following:SELECT ID, ISSUE, CUSTOMFIELD, PARENTKEY, STRINGVALUE, NUMBERVALUE, TEXTVALUE, DATEVALUE, VALUETYPE FROM customfieldvalue WHERE ISSUE=? (IO Error: Connection reset)

com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericDataSourceException: SQL Exception while executing the following:SELECT ID, ISSUE, CUSTOMFIELD, PARENTKEY, STRINGVALUE, NUMBERVALUE, TEXTVALUE, DATEVALUE, VALUETYPE FROM customfieldvalue WHERE ISSUE=? (IO Error: Connection reset)

at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.findByAnd(DefaultOfBizDelegator.java:94)

Devu Heda

we are also runnning into the same issue with jira 6.0.8 and support suggested that its a DB connection issue but we have no such connection issues on the DB side ....