Remaining hours are not updated correctly

Question

the original estimate is 3 weeks. The team logged in 1 day. The remaining hours should change to 2Weeks and 4days but is remaining at 3 weeks. Please help to figure out why the hours are not getting deducted from the remaining estimate based on the logged hours.

Example:

Project-GIVV

issue-GIVV-12323

WHEN I check GIVV-12323,estimated-3w ,Original-3w,Logged-1d

it contains 3 subtask

1 subtask-I mentioned worklog -4h ,estimated and remaining not specified but logged -4h

2 subtask-I mentioned worklog-4h,estimated and remaining not specified but logged -4h

3 subtask-I mentioned worklog-4h,estimated and remaining not specified but logged -4h

but not reflecting in parent(GIVV-12323) these subtask hours.Please fix this issue.

Igor Dugalic · Answer

But this is not what was in the screenshot that you provided. Can you take a screenshot of the 2 worklogs that you mentioned?

tharun_noiurr · Answer

Thanks @Carlos Garcia Navarro

When you log time for the first time, the time spent is subtracted from the original estimate, and the resulting value is automatically presented in the remaining estimate. When subsequent work is logged, any time spent is subtracted from the remaining estimate.

But issue --Remaining is not resulting value is automatically presented in the remaining estimate.

tharun_noiurr · Answer

Thanks @Igor Dugalic

When you log time for the first time, the time spent is subtracted from the original estimate, and the resulting value is automatically presented in the remaining estimate. When subsequent work is logged, any time spent is subtracted from the remaining estimate.

But issue --Remaining is not resulting value is automatically presented in the remaining estimate.