Webhook and application links

Amali

Team,
I'd like to understand the difference between webhook and application links and how different it is from each other.
We have a requirement where if one Jira instance creates/updates an issue, the other instance should create/update accordingly.
Emailing back and forth wouldn't really work here. I'm trying to understand the difference between webhooks and application links and their application specifically to this use case.

Kai Becker

Hi @Amali 

thanks for your question. I'm trying to explain the differences:

webhooks can be configured to push the whole issue data (status, custom fields, ...) to a specific URL. They can be configured to specific issue updates like create or update for example.

application links work as a connection between two (Jira) instances. They allow to link issue ABC-1 from instance A to XYZ-1 from instance B. 

If you want to sync two instances, there are several apps in the marketplace that solve this exact problem. Two examples are:

Backbone Issue Sync

Issue Sync - Synchronization for Jira

 

Hope this helps.