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Create issue Dialog vs. Screen, differing fields show

Robin Stubbings

I am running JIRA v6.1 and want to know why only some of the fields show in the Create Issue Dialog as opposed to the Create Issue screen?

Since only a subset of the fields appear in the dialog (though that can be configured by the user), how are those defaults determined?

Is there a way to force the Create issue button and the "Issues->Create Issue" menu bar buttons to bring up the Create Issue Screen instead of the dialog?

Example.png

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Renee Lyons

Old, but Adaptavist has a good answer here: How do I modify the "Create Issue" dialog?

Robin Stubbings

What I don't understand is what is the point of configuring Screens for Issue creation? The only time I have ever seen the screen I configure is when I, as an administrator in the administration section, create a new issue.

In every other case I only see the generic issue creation dialog.

Renee Lyons

One use case is that you might want different fields available when creating vs editing vs viewing the issue.

For example, you might add Creator to the View Issue screen, but there's no point to adding it to the Create screen since you can't edit the value.

Robin Stubbings

Oh I understand that, but my issue has more to do with the fact that I cannot see where a normal user would ever encounter the screen for "Create Issue". In every case I've tried to create an issue as a normal user, only the generic "Create Issue" dialog appears, showing the same default fields.

Isn't the point of specifying the fields to appear on a "create issue" screen to have them appear when a user creates an issue?

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