I have a question about the issue.assignee.dsiplayName smart value

Question

I am setting up automation notifications and I want to include the name of the assignee as part of the body of the email.  I can successfully add their name using the {{issue.assignee.displayName}} smart value, however our active directory is set to lastname, firstname so that is how the display name appears in the email.

I was able to use the split function to display just the first name or just the last name but I have not been able to get it to chnage the order and show the displayName as Firstname, Lastname.

These options get me the first name only:

and this got me the last name only:

Does anyone know a way to do this?

For clarity here is a sample of what I get using just the standard smart value:

"Please work with Geffre, Renee, the primary automatically assigned to these request types to determine if any assistance is required to balance workloads. If ..."

I want it to read:

"Please work with Renee Geffre, the primary automatically assigned to these request types..."

For now I am adding the email address of the assignee instead, but that isn't optimal either.

Sanjog Sigdel · Answer

@Renee Geffre Did you try the Display Name Smart value?

This gives you the name which is actually displayed for the user in their Jira.

John Funk · Answer

Hi Renee - Welcome to the Atlassian Community!

What are the values you get for each example that you posted in your question?