Can I see which queue a ticket is appearing in?

Question

I have several queues and a few tickets are not appearing in any except for the all open.  I would like to click on a ticket and see "this ticket is in queue _______".  This way I can try to figuire out why would or would not be captured in an existing queue.  Is there a way to do this?

Thank you for thinking about this question

Robert Ortega · Answer

Much appreciated.  Of course I was hoping for a way other than searching through 53 queues first.  ::long sigh::

Mikael Sandberg · Answer

No, there is no way on the ticket to indicate which queue it is in. Queues are basically just filters, so you have to check the settings on your queues to figure out why the requests in question is only showing up in all open. Most likely you are filtering the other queues on specific fields besides resolution = unresolved.