Jira Jelly Service complains that the workflow transition is not valid for the current workflow state. Manual Start works fine?!

rh@hollmann-cs.

Hi Guys,

I try to close some Issues due to a created jira-filter:

<JiraJelly xmlns:jira="jelly:com.atlassian.jira.jelly.enterprise.JiraTagLib" xmlns:core="jelly:core" xmlns:log="jelly:log" >
<jira:Login username="user" password="password123">
    <log:info>Running Close issues service</log:info>
    <!-- Set Params -->
     <core:set var="workflowStep" value="2" />
    <core:set var="workflowUser" value="user" />
    <core:set var="filterKE" value="10301" />
    <core:set var="filterKL" value="10300" />

    <!-- Run the SearchRequestFilter -->
    <jira:RunSearchRequest filterid="${filterKE}" var="issuesKE" />
    <jira:RunSearchRequest filterid="${filterKL}" var="issuesKL" />
 
    <!-- Iterate over the KE issues -->
    <core:forEach var="issue" items="${issuesKE}">
        <jira:TransitionWorkflow key="${issue.key}" user="${workflowUser}" workflowAction="${workflowStep}"/>
    </core:forEach>

    <!-- Iterate over the KL issues -->
    <core:forEach var="issue" items="${issuesKL}">
        <jira:TransitionWorkflow key="${issue.key}" user="${workflowUser}" workflowAction="${workflowStep}"/>
    </core:forEach>

</jira:Login>
</JiraJelly>

If I start the script manually it works well. Using the Jira-Service "Jelly-Runner": Jira complains that the workflow transition is not valid for the current workflow state.

But I just checked that. The Isseu's-State is "open" and I just want to close?

Any Ideas anyone?

Best Robert

Hanumesh Jojode

Please check the workflow Transition Condition to make sure that the user "user"(guessing it from your script) has the permission to execute this transition.