Hi,
I was wondering what would be the best approach programmatically to implement the below:
Every Monday, loop through specific projects and evaluate the last date and time an issue in the "Resolved" state was updated.
If it exceeds a certain value (e.g. 2 weeks of inactivity) transition the issue to "Closed".
Should this be a custom event?
If yes, please advise as to where I can find documentation covering this or a good example would be greatly appreciated.
If not, please detail what other solutions there are?