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how to find number of concurrent users accessing JIRA

Chander Inguva

Hi All,

We are using JIRA on Windows Server 2012 R2. To check if we are having right hardware configured for our JIRA instance referring to https://confluence.atlassian.com/enterprise/jira-sizing-guide-461504623.html

We need to come up with a report of number of Concurrent Users accessing JIRA on a daily basis?

Is there any command similar to https://confluence.atlassian.com/jirakb/determining-the-number-of-concurrent-web-requests-54362290.html but for Windows.

or Any tool that determines the number of concurrent users ?

Regards

Chander Inguva

Accepted answers

All comments

Nic Brough -Adaptavist-

Concurrent web requests are not the same as actual users, and, they're not really that useful a measure for sizing your JIRA. Users have different patterns of usage and complexity of tasks. "go to issue, click edit, commit change" would be seen as three hits, but so would "run complicated query, modify it, run again". They're going to give you totally different patterns of load.

On the sizing page, it's not basing the recommendations on concurrent usage, it's basing it on how many active users you have - as in "who can log in as a user".

Chander Inguva

Thanks for your reply Nic. Despite sizing JIRA, we still want to know command / tool to identify number of concurrent http requests just as we have one for unix as https://confluence.atlassian.com/jirakb/determining-the-number-of-concurrent-web-requests-54362290.html

Betsy Walker {Appfire}

Are you sure about that, @Nic Brough [Adaptavist]? The sizing page now lists explicitly "Active (Concurrent) Users".

Nic Brough -Adaptavist-

I am actually. A couple of years ago, I worked with a pair of JIRA systems running on identical kit, with very similar numbers of concurrent users. One worked fine, the other didn't, due to load. The overloaded one had 10 times the number of active users and was being used to do very clever things. Concurrent usage told us nothing useful about sizing it, but the number of licenced users absolutely did!

Anyway, the way to get the number of concurrent users is the same. Use netstat, but look for your JIRA port instead. As far as I can remember, Windows has a version of netstat distributed with it by default (although I've not tried it on Windows 10)

Edward Lazor

I realize this is an old threat, but anyone else who comes here might like to know that JIRA now has a page that displays which users are currently logged into the system and you can use this to determine current concurrent user totals.

The Concurrent User Sessions in Jira is available in Administration under System > User Sessions.