Missing start file on windows server

Question

Hello Team, I have installed the ACLI Installer for Windows on a Microsoft Windows Server. When I want to start the program with the shortcut, it expects the "startacli.bat" file. However, this file does not exist in my installation directory. Did I install it wrong?

Avinash Bhagawati _Appfire_ · Answer

Hi @Martin Hofmann ,

We greatly appreciate your efforts in notifying us about the problem you encountered. We have thoroughly investigated the matter and successfully reproduced the issue you reported.

I am pleased to inform you that our development team is actively working on rectifying the issue. They are diligently addressing the matter and implementing the necessary fixes to ensure a smooth user experience. We will keep you updated on the progress of the fix. In the meantime, we would like to offer a temporary workaround.

Kindly follow the steps below:

Edit the shortcut associated with the application and click on the properties, under the target path change "startacli.bat" to "acli.bat" within the shortcut configuration.

By following these instructions, you should be able to circumvent the issue until the permanent fix is implemented.

Thanks,
Avinash

Naveen Kumar_Appfire · Answer

Hi @Aaron Whigham

I guess you are able to install the ACLI after installing Java on your AWS machine. If you still face any issues feel free to comment in the https://appfire.atlassian.net/servicedesk/customer/portal/11/SUPPORT-96837

ticket. We will work together.

Aaron Whigham_oke4b7 · Answer

Hello Reshma,

I am having the same issue.  Here is my support ticket SUPPORT-96837.  This is a pressing issue for us.  We are on Data Center.

We are hopeful for a resolution soon.