How to login in case base url is different than atlassian.com

Question

I want to access jira from mobile, however when i download the app on mobile and try to login url that's i am logging to is "id.atlassian.com" however my jira login is something like "jira.bmv.io". I am not able to change the url 'id.atlassian.com" on mobile jira. How to login then?

MobilityStream · Answer

Hi @Sandy Jadhav ,

It is a different app than for Jira Cloud. Unfortunately, it is also much less sophisticated as Atlassian is not putting much effort into it.

You might be much better off with a third party app in terms of functionality, stability, and security features. You can try ours but there are other ones out there as well. You will need to install the Mobility for Jira add-on from the Atlassian Marketplace and then go from there.

Best regards,

- The Mobility Team

Rilwan Ahmed · Answer

Hi @Sandy Jadhav ,

Welcome to the community !!

Your Organization is using Jira Server/Data Centre version. So there is different app for this.

You can download it from https://play.google.com/store/apps/details?id=com.atlassian.jira.server

More details about the app, how to configure and the requirements are described in https://confluence.atlassian.com/jirasoftwareserver/jira-data-center-and-server-mobile-app-966063511.html