Need help with formatting Automatic Due Date setting and search query

Ciara_Shearin

Hi Everyone!

I have two related automation questions I need help on. (Data Center, no screenshots available...apologies in advance).

First: When an issue is created, a due date is automatically populated. That due date is the end of the month of the following year. For example, if it's created on 2 Jul 2023, the due date will be 31 Jul 2024.

Automation I have right now: 

When issue created, if issue type equals x and (this field is checked yes), then edit issue field Due Date {{issue.event date.endOfMonth.Plusdays(365)}}

Second automation would be having JIRA do a search every 28 days of issue type x, where this field is checked yes, and the due date is within 31 days. (basically next month). For example, if my issue was due 31 Aug 2023, I would get an email early-mid July saying my issue was coming due at the end of 31 Aug 2023. 

I have no idea where to start with that. So any help would be appreciated. 

Thank you!

Ciara

 

John Funk

Hi Ciara - Welcome to the Atlassian Community!

Have you tried creating either rule? For the first rule, is it running? Is there an error or problem with it?

For the second rule, create a rule with a Scheduled Trigger. In the trigger add JQL to check the due date.

Then add a new action for Send Email and place the information in the fields. 

Give that a try and then post your rule for any needed help.