The Name and Email fields in issue collectors are not stored in the issue details

motherg

Hi all,

I've recently set up an issue collector for the first time - absolutely love it. I do have a problem though and I was wondering if anyone knew the answer.

By default there is a Name and Email field on the form and that's exactly what we need as the end users do not have JIRA accounts. Unfortunately the information they put in to these fields does not seem to display on the resulting JIRA issue.

Does anyone know how you can get that information in there?

Off the back of that, these fields seem to be optional - anyway to make them mandatory?

Thanks in advance,

Adrian

motherg

I've worked it out! The Name and Email fields drop their content in to the Description Field.

However, the screen used for issue creation didn't have the Description field present (it was on the View screen). I added it to the Creation screen and it now displaying the contents of those fields!! HURRAH!!!