Dear Sir/Madam
Some users are encounter issue on email style like heading 1, heading 3 and others, it's not working on their side.
Please advise anything that we could check.
Thank you.Ken
Hi @Ken Loh ,
Change the Email Type to change the format (plain text or HTML) in which Jira sends its outgoing email notifications.
https://confluence.atlassian.com/servicemanagementserver/managing-your-user-profile-939937233.html
dear @Ollie Guan
thank you for your replied. I have changed mine to Text but still able to send with HTML format.
Can these mailboxes receive other non-Atlassian emails and display correctly in HTML mode?
Dear @Ollie Guan
It's happened to one ticket, email style is not working on reply/reply to all/forward, somehow it's look like changed to Text format instead of HTML.
If I used Compose New Email, then it's working. Any thing that I can check it?
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