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Availability of AI in JSM and Confluence

Dani Casquero

Hi Atlassian team, although I have been given access to AI for Jira Software, I would like to see if it would be possible to also have it enabled in Confluence and Jira Service Mgmt. I am eager to try all the new AI capabilities. Thanks so much in advance.

Comments

Jensen Fleming

Hey @Dani Casquero - I manage JSM Virtual Agent and AI Answers. Happy to get you added! If you can sign these disclosures, I'll get you in ASAP (its specific to the JSM Virtual Agent and required for the current beta) -- https://www.atlassian.com/software/jira/service-management/virtual-agent-beta-privacy-disclosures

Dani Casquero

Done!

Dani Casquero

Jensen, I just turned Premium on, can you enable Atlassian Intelligence now? Thanks

Ethan Yew

Hey @Dani Casquero , thank you for your patience with this request. You should now be able to enable Atlassian Intelligence for your Confluence instances. Do reach out if you are still encountering any issues with this!

Dani Casquero

Thanks!

Danisse

Hi @Ethan Yew Hope you can help us also enable this with our JSM. Have signed the disclosure agreement weeks back but Virtual Agent is still unable with JSM. Please help.

https://mayaph.atlassian.net/

Thanks!

Danisse

Hi @Ethan Yew @Jensen Fleming even tho AI is enabled with JSM, VA is still not visible on our JSM Projects

Arthur Mack

I am the other way round, I have it for Confluence and JSM but not for software.