Possible to disable feature state sync and rely on Jira?

Question

Hi,

We currently have feature states syncing bidirectionally between Jira Software and Jira Align.  In the most part it works fine, apart from the cases in which someone edits the state in Jira Align and the Jira Software workflow is expecting something more controlled, such as state going A->B->C when Jira Align tries to go A->C.

I could edit the workflow in Jira Software in order to make it play nicer with Jira Align, but I was wondering if it's possible to disable the state updates completely in Jira Align?  It seems that the setting "Allow feature state sync from Jira Align to Jira" leaves the control functional, and that's not quite what is required.

Alternative suggestions welcome of course!

Thanks.

Allan Maxwell · Answer

The Team Role matrix indicates that you can control who updates the state of Stories, but I do not see anyway to control who can update the state of Features.

Ahmet Kilic_u1beo1 · Answer

Nigel, you should have to have a sandbox to try this at least. This can stop the syncing from JA to Jira Software, as you desired. So that no tricky is needed in workflow in Jira Software.

I caution you syncing from Jira Software to JA must go on, otherwise, the solution and portfolio layer will not be worked appropriately.

Looking forward to hearing your feedback.

Best,

Ahmet

Nigel Jewell · Answer

Thanks for your reply.

The first option still allows for the state to be updated in Align, and therefore the two get out of sync.

The second option is an interesting idea, but then I still think it will suffer from the same issue.