Hello @alec mhy Welcome to the Atlassian Community!
This community answers member's questions about Atlassian products and solutions.
Are you referring to an Atlassian product here?
You posted your question in the Atlas product group.
Otherwise, I'm afraid we won't be able to help you.
Welcome to the Atlassian Community!I think you are in the wrong place, your question does not seem to be about an Atlassian system. I suspect you have clicked on "help with the system in use for documentation or issue tracking" instead of "help with the product".
thks
@alec mhy I had this same problem but I know here is not the right place for this question but did you find out why at the end? Would you minding sharing with me the problem solution?
Thanks,
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