I recently setup some custom filters for keeping track of tickets with particular categories. When I set up each filter, I (stupidly) selected the option to be notified every hour. I assumed this would notify me every hour only if something changed. Nope. I cannot find anywhere where I can turn off or change the frequency of these email notifications. I even tried to delete my custom filters to no avail. I have checked other posts and some suggestions are to remove the SMTP settings? REALLY? Is there no mechanism to adjust or remove email notification for your own custom filters that you (as an end user) set up? Hopefully, I am looking in the wrong place.
