Jira Back Up

Question

Hi Support

we used to have Jira account and we backed up the data and now we want to access all the tickets that were logged in our Jira service management space.

I have the zip folder of the back up but it is corrupt now we want information from it. are you guys able to assist us with the information?

Kind regards

Angie Manyapelo

amanyapelo@advtech.co.za

Angie_1z57vd · Answer

Thank you for the link will log a ticket with support

Evgenii · Answer

Hi, @Angie

Sorry to disappoint you,  but it's not support portal. It's community portal.

Of course, we will try to help you, if you will describe your problem, but if you need support assictance, better make it here:

https://support.atlassian.com/contact/#/