Atlassian Access Vs. Main Users

Question

e have a question on Atlassian access users calculations from our Client  . We need to know what number of users to propose , As per my knowledge that it needs to be = the sum of all users on Atlassian (if a user using both Jira and Confluence considered 1 users for Access)  , but our client has below main licenses* Jira Software 150 users
* Confluence 50 users
* Jira Service Management 50 agents

what should be Atlassian Access number of users ? as we also know that Jira Service Management has unlimited number of users/requesters , will this change users assumptions of Atlassian Access ?

GCC Consultants · Accepted Answer

Please i need your feedback if you know on this.

John Funk · Accepted Answer

Hi @GCC Consultants  - Welcome to the Atlassian Community!

It is the UNIQUE set of Atlassian users in your instance. If all 150 Jira Software Users are also Confluence Users and JSM Agents, then that's your total. But if any of the Confluence users or Agents do not have a JSW license, then you need to add those people on top of the 150.

Casey_osz6fr · Accepted Answer

If you will choose annual billing, you will be quoted for the 101-200 user tier.