How to do the email template customization without using any add-ons in JIRA?

Question

Chris Dunne · Answer

I believe you can edit that file with any text editor. You may have to restart JIRA to see the effect.

Karmen Cheung · Answer

Hi, Tibor!!

For new email templates:

* Create your new mytemplate.vm files in the html, text and subjectdirectories, based on the existing files in those directories
* Add the templates to atlassian-jira/WEB-INF/classes/email-template-id-mappings.xml to make them valid choices for when you are adding a new event.

For no, 2, how could I add the templates to email-template-id-mappings.xml if I don't have any development tools such as Eclipse?

Tibor Hegyi [META-INF] · Answer

Hi, if you have jira server, you can find the templates in the file system.

Find details in the docs:https://confluence.atlassian.com/jira/customizing-email-content-185729653.html