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Installtion of Confluence

Tomas Janota

Hello,

I did installed Confulence package according to documentation and should continue through browser http://<server>:8090 but cannot access it.

Is there something I can check?

Regards, Tomas

[root@chvconflu02 logs]# hostnamectl
Static hostname: chvconflu02.lonzagroup.net
Icon name: computer-vm
Chassis: vm 🖴
Machine ID: 7fde5acc0baa447bb5a03ccd4ec4606b
Boot ID: 11c4ae1f81e34d38a6677454fa1715bc
Virtualization: vmware
Operating System: Red Hat Enterprise Linux 9.2 (Plow)
CPE OS Name: cpe:/o:redhat:enterprise_linux:9::baseos
Kernel: Linux 5.14.0-284.11.1.el9_2.x86_64
Architecture: x86-64
Hardware Vendor: VMware, Inc.
Hardware Model: VMware7,1
Firmware Version: VMW71.00V.16707776.B64.2008070230
[root@chvconflu02 logs]#

[mgrtjanota@chvconflu02 ~]$ sudo su -
[sudo] password for mgrtjanota:
Last login: Thu Jun 15 14:44:46 CEST 2023 on pts/0
[root@chvconflu02 ~]#
[root@chvconflu02 ~]#
[root@chvconflu02 ~]#
[root@chvconflu02 ~]# cd ..
[root@chvconflu02 /]# ls
afs bin boot dev etc home iso lib lib64 media mnt opt proc root run sbin srv sys tmp usr var
[root@chvconflu02 /]# cd tmp
[root@chvconflu02 tmp]# ls
atlassian-confluence-7.19.9-x64.bin vmware-root_58518-3934505954
systemd-private-11c4ae1f81e34d38a6677454fa1715bc-chronyd.service-y9lgrP vmware-root_889-3979774055
systemd-private-11c4ae1f81e34d38a6677454fa1715bc-dbus-broker.service-6amnRh vmware-root_890-2722107963
systemd-private-11c4ae1f81e34d38a6677454fa1715bc-systemd-hostnamed.service-0Xk55J vmware-root_911-4013199080
systemd-private-11c4ae1f81e34d38a6677454fa1715bc-systemd-logind.service-u3iJLX vmware-root_927-3980167416
systemd-private-11c4ae1f81e34d38a6677454fa1715bc-upower.service-FxfdGQ vmware-root_928-2731217671
tracker-extract-3-files.1000
[root@chvconflu02 tmp]# chmod a+x atlassian-confluence-7.19.9-x64.bin
[root@chvconflu02 tmp]# sudo ./atlassian-confluence-7.19.9-x64.bin
Installing fontconfig and fonts
Updating Subscription Management repositories.
Unable to read consumer identity

This system is not registered with an entitlement server. You can use subscription-manager to register.

Last metadata expiration check: 4:03:14 ago on Fri 16 Jun 2023 03:04:07 AM CEST.

file.x86_64 5.39-12.el9 AppStream
file-libs.x86_64 5.39-12.el9 AppStream
fwupd.x86_64 1.8.10-2.el9 AppStream
libselinux.x86_64 3.5-1.el9 AppStream
libselinux-utils.x86_64 3.5-1.el9 AppStream
libsemanage.x86_64 3.5-1.el9 AppStream
policycoreutils.x86_64 3.5-1.el9 AppStream
python3.x86_64 3.9.16-1.el9 AppStream
python3-libs.x86_64 3.9.16-1.el9 AppStream
python3-rpm.x86_64 4.16.1.3-22.el9 AppStream
rpm.x86_64 4.16.1.3-22.el9 AppStream
rpm-build-libs.x86_64 4.16.1.3-22.el9 AppStream
rpm-libs.x86_64 4.16.1.3-22.el9 AppStream
rpm-plugin-audit.x86_64 4.16.1.3-22.el9 AppStream
rpm-plugin-selinux.x86_64 4.16.1.3-22.el9 AppStream
rpm-sign-libs.x86_64 4.16.1.3-22.el9 AppStream
Updating Subscription Management repositories.
Unable to read consumer identity

This system is not registered with an entitlement server. You can use subscription-manager to register.

Last metadata expiration check: 4:03:14 ago on Fri 16 Jun 2023 03:04:07 AM CEST.
Package fontconfig-2.14.0-2.el9_1.x86_64 is already installed.
Dependencies resolved.
Nothing to do.
Complete!
Updating Subscription Management repositories.
Unable to read consumer identity

This system is not registered with an entitlement server. You can use subscription-manager to register.

Last metadata expiration check: 4:03:15 ago on Fri 16 Jun 2023 03:04:07 AM CEST.
Package dejavu-sans-fonts-2.37-18.el9.noarch is already installed.
Dependencies resolved.
Nothing to do.
Complete!
Updating Subscription Management repositories.
Unable to read consumer identity

This system is not registered with an entitlement server. You can use subscription-manager to register.

Last metadata expiration check: 4:03:16 ago on Fri 16 Jun 2023 03:04:07 AM CEST.
Module or Group 'Fonts' is not available.
Error: Nothing to do.
Regenerating the font cache
Fonts and fontconfig have been installed
Unpacking JRE ...
Starting Installer ...

This will install Confluence 7.19.9 on your computer.
OK [o, Enter], Cancel [c]

Click Next to continue, or Cancel to exit Setup.

Choose the appropriate installation or upgrade option.
Please choose one of the following:
Express Install (uses default settings) [1],
Custom Install (recommended for advanced users) [2, Enter],
Upgrade an existing Confluence installation [3]
2

Select the folder where you would like Confluence 7.19.9 to be installed,
then click Next.
Where should Confluence 7.19.9 be installed?
[/opt/atlassian/confluence]

Default location for Confluence data
[/var/atlassian/application-data/confluence]

Configure which ports Confluence will use.
Confluence requires two TCP ports that are not being used by any other
applications on this machine. The HTTP port is where you will access
Confluence through your browser. The Control port is used to Startup and
Shutdown Confluence.
Use default ports (HTTP: 8090, Control: 8000) - Recommended [1, Enter], Set custom value for HTTP and Control ports [2]

Confluence can be run in the background.
You may choose to run Confluence as a service, which means it will start
automatically whenever the computer restarts.
Install Confluence as Service?
Yes [y, Enter], No [n]
y

Extracting files ...

Please wait a few moments while we configure Confluence.

Installation of Confluence 7.19.9 is complete
Start Confluence now?
Yes [y, Enter], No [n]
y

Please wait a few moments while Confluence starts up.
Launching Confluence ...

Installation of Confluence 7.19.9 is complete
Your installation of Confluence 7.19.9 is now ready and can be accessed via
your browser.
Confluence 7.19.9 can be accessed at http://localhost:8090
Finishing installation ...
[root@chvconflu02 tmp]#

Accepted answers

All comments

Nic Brough -Adaptavist-

Welcome to the Atlassian Community!

What error messages do you get in the browser when you try to access the service? The install process tells you it is running on "localhost", which means "this machine", so are you trying to access it from the local machine? Does the server say the Confluence service is running? If it is not, what errors are there in the log files? (start with <confluence home>/logs/atlassian-confluence.log, then the other logs in that directory, and if they do not help, look to <confluence install>/logs/catalina.out)

Tomas Janota

Thank you Nic

Tomas Janota

Thank you for the reply Nic,

The browser says the can't reach the page > server took too long to respond.

They installed RHEL server for me CLI only so I have to go over network however network team already confirmed it is not behind firewall. I can access over ssh and when trying http to it there are no packet drops on the firewall logs.

I do not see "confluence.log" in the log folder. Following the "catalina.out":

Regards, Tomas

NOTE: Picked up JDK_JAVA_OPTIONS: --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.io=ALL-UNNAMED --add-opens=java.base/java.util=ALL-UNNAMED --add-opens=java.base/java.util.concurrent=ALL-UNNAMED --add-opens=java>
[0.001s][warning][gc] -Xloggc is deprecated. Will use -Xlog:gc:/opt/atlassian/confluence/logs/gc-2023-06-16_07-08-48.log instead.
16-Jun-2023 07:08:49.344 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8090"]
16-Jun-2023 07:08:49.373 INFO [main] org.apache.catalina.startup.Catalina.load Server initialization in [583] milliseconds
16-Jun-2023 07:08:49.380 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service [Tomcat-Standalone]
16-Jun-2023 07:08:49.381 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet engine: [Apache Tomcat/9.0.73]
16-Jun-2023 07:08:51.178 INFO [Catalina-utility-2] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were sca>
SLF4J: Failed to load class "org.slf4j.impl.StaticLoggerBinder".
SLF4J: Defaulting to no-operation (NOP) logger implementation
SLF4J: See http://www.slf4j.org/codes.html#StaticLoggerBinder for further details.
16-Jun-2023 07:08:51.223 INFO [Catalina-utility-2] org.apache.catalina.core.ApplicationContext.log 1 Spring WebApplicationInitializers detected on classpath
16-Jun-2023 07:08:51.418 INFO [Catalina-utility-2] org.apache.catalina.core.ApplicationContext.log Initializing Spring DispatcherServlet 'dispatcher'
2023-06-16 07:08:52,143 INFO [Catalina-utility-1] [com.atlassian.confluence.lifecycle] contextInitialized Starting Confluence 7.19.9 [build 8804 based on commit hash d47376fcfbd30b32890091b1ace5511f4b0beb75] - synchrony version 5.0.9
2023-06-16 07:08:55,287 WARN [Catalina-utility-1] [security.java8.serialfilter.DeserializationFilterConfigurator] configure Class sun.misc.ObjectInputFilter not available in classpath. Not setting JDK 8 DeserializationFilter.
java.lang.ClassNotFoundException: sun.misc.ObjectInputFilter
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1412)
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1220)
at java.base/java.lang.Class.forName0(Native Method)
at java.base/java.lang.Class.forName(Unknown Source)
at com.atlassian.security.java8.serialfilter.DeserializationFilterConfigurator.configure(DeserializationFilterConfigurator.java:26)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at com.atlassian.confluence.setup.serial.ReflectiveFilterConfigurator.setReflectively(ReflectiveFilterConfigurator.java:11)
at com.atlassian.confluence.setup.serial.JDKFilterConfigurator.setJDKSerialFilter(JDKFilterConfigurator.java:23)
at com.atlassian.confluence.setup.DeserializationFilterConfigurator.configureDeserializationFilter(DeserializationFilterConfigurator.java:33)
at com.atlassian.confluence.setup.DefaultBootstrapManager.init(DefaultBootstrapManager.java:233)
at com.atlassian.config.util.BootstrapUtils.init(BootstrapUtils.java:34)
at com.atlassian.confluence.setup.ConfluenceConfigurationListener.initialiseBootstrapContext(ConfluenceConfigurationListener.java:145)
at com.atlassian.confluence.setup.ConfluenceConfigurationListener.contextInitialized(ConfluenceConfigurationListener.java:63)
at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4491)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:4939)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1332)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1322)
at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Unknown Source)
2023-06-16 07:08:55,317 WARN [Catalina-utility-1] [com.atlassian.config.ApplicationConfig] setApplicationHome Application home does not exist. Creating directory: /var/atlassian/application-data/confluence/shared-home
2023-06-16 07:08:55,318 INFO [Catalina-utility-1] [atlassian.confluence.cluster.DefaultClusterConfigurationHelper] lambda$saveSetupConfigIntoSharedHome$9 Writing setup configuration into shared home...
2023-06-16 07:08:55,416 INFO [Catalina-utility-1] [atlassian.confluence.cluster.DefaultClusterConfigurationHelper] lambda$saveSetupConfigIntoSharedHome$9 Finished writing setup configuration into shared home
WARNING: An illegal reflective access operation has occurred
WARNING: Illegal reflective access by org.apache.felix.framework.ext.ClassPathExtenderFactory$DefaultClassLoaderExtender (file:/opt/atlassian/confluence/confluence/WEB-INF/lib/org.apache.felix.framework-5.6.12.jar) to method java.net.UR>
WARNING: Please consider reporting this to the maintainers of org.apache.felix.framework.ext.ClassPathExtenderFactory$DefaultClassLoaderExtender
WARNING: Use --illegal-access=warn to enable warnings of further illegal reflective access operations
WARNING: All illegal access operations will be denied in a future release
16-Jun-2023 07:09:03.105 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8090"]
16-Jun-2023 07:09:03.224 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in [13849] milliseconds
16-Jun-2023 09:55:01.163 INFO [Thread-26] org.apache.coyote.AbstractProtocol.pause Pausing ProtocolHandler ["http-nio-8090"]
16-Jun-2023 09:55:01.181 INFO [Thread-26] org.apache.catalina.core.StandardService.stopInternal Stopping service [Tomcat-Standalone]
16-Jun-2023 09:55:01.207 INFO [Catalina-utility-1] org.apache.catalina.core.ApplicationContext.log Destroying Spring FrameworkServlet 'dispatcher'
16-Jun-2023 09:55:01.502 INFO [Thread-26] org.apache.coyote.AbstractProtocol.stop Stopping ProtocolHandler ["http-nio-8090"]
16-Jun-2023 09:55:01.510 INFO [Thread-26] org.apache.coyote.AbstractProtocol.destroy Destroying ProtocolHandler ["http-nio-8090"]

Nic Brough -Adaptavist-

I didn't say confluence.log, could you look again?

Tomas Janota

Hello Nic,

Here I found this log.

Regards, Tomas

[root@chvconflu02 logs]# nano atlassian-confluence.log
GNU nano 5.6.1 atlassian-confluence.log
2023-06-20 06:42:52,227 INFO [Catalina-utility-1] [com.atlassian.confluence.lifecycle] contextInitialized Starting Confluence 7.19.9 [build 8804 based on commit hash d47376fcfbd30b32890091b1ace5511f4b0beb75] - synchrony version 5.0.9
2023-06-20 06:42:55,389 WARN [Catalina-utility-1] [security.java8.serialfilter.DeserializationFilterConfigurator] configure Class sun.misc.ObjectInputFilter not available in classpath. Not setting JDK 8 DeserializationFilter.
java.lang.ClassNotFoundException: sun.misc.ObjectInputFilter
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1412)
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1220)
at java.base/java.lang.Class.forName0(Native Method)
at java.base/java.lang.Class.forName(Unknown Source)
at com.atlassian.security.java8.serialfilter.DeserializationFilterConfigurator.configure(DeserializationFilterConfigurator.java:26)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at com.atlassian.confluence.setup.serial.ReflectiveFilterConfigurator.setReflectively(ReflectiveFilterConfigurator.java:11)
at com.atlassian.confluence.setup.serial.JDKFilterConfigurator.setJDKSerialFilter(JDKFilterConfigurator.java:23)
at com.atlassian.confluence.setup.DeserializationFilterConfigurator.configureDeserializationFilter(DeserializationFilterConfigurator.java:33)
at com.atlassian.confluence.setup.DefaultBootstrapManager.init(DefaultBootstrapManager.java:233)
at com.atlassian.config.util.BootstrapUtils.init(BootstrapUtils.java:34)
at com.atlassian.confluence.setup.ConfluenceConfigurationListener.initialiseBootstrapContext(ConfluenceConfigurationListener.java:145)
at com.atlassian.confluence.setup.ConfluenceConfigurationListener.contextInitialized(ConfluenceConfigurationListener.java:63)
at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4491)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:4939)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1332)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1322)
at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Unknown Source)
2023-06-20 06:42:55,413 WARN [Catalina-utility-1] [com.atlassian.config.ApplicationConfig] setApplicationHome Application home does not exist. Creating directory: /var/atlassian/application-data/confluence/shared-home
2023-06-20 06:42:55,415 INFO [Catalina-utility-1] [atlassian.confluence.cluster.DefaultClusterConfigurationHelper] lambda$saveSetupConfigIntoSharedHome$9 Writing setup configuration into shared home...
2023-06-20 06:42:55,498 INFO [Catalina-utility-1] [atlassian.confluence.cluster.DefaultClusterConfigurationHelper] lambda$saveSetupConfigIntoSharedHome$9 Finished writing setup configuration into shared home
2023-06-20 06:42:57,198 INFO [Catalina-utility-1] [atlassian.plugin.manager.DefaultPluginManager] lambda$earlyStartup$5 Plugin system earlyStartup begun
2023-06-20 06:42:57,980 WARN [Catalina-utility-1] [org.twdata.pkgscanner.ExportPackageListBuilder] logDuplicateWarning Package Scanner found duplicates for package 'org.cyberneko.html.xercesbridge' with different versions. Files: xerces>
'/opt/atlassian/confluence/confluence/WEB-INF/lib/xerces-bridge-2-2-1.9.22-atlassian-2.jar'
'/opt/atlassian/confluence/confluence/WEB-INF/lib/xerces-bridge-2-3-1.9.22-atlassian-2.jar'
2023-06-20 06:42:57,980 WARN [Catalina-utility-1] [org.twdata.pkgscanner.ExportPackageListBuilder] logDuplicateWarning Package Scanner found duplicates for package 'org.cyberneko.html.xercesbridge' with different versions. Files: xerces>
'/opt/atlassian/confluence/confluence/WEB-INF/lib/xerces-bridge-2-0-1.9.22-atlassian-2.jar'
'/opt/atlassian/confluence/confluence/WEB-INF/lib/xerces-bridge-2-2-1.9.22-atlassian-2.jar'
2023-06-20 06:42:57,980 WARN [Catalina-utility-1] [org.twdata.pkgscanner.ExportPackageListBuilder] logDuplicateWarning Package Scanner found duplicates for package 'org.cyberneko.html.xercesbridge' with different versions. Files: xerces>
'/opt/atlassian/confluence/confluence/WEB-INF/lib/xerces-bridge-1.9.22-atlassian-2.jar'
'/opt/atlassian/confluence/confluence/WEB-INF/lib/xerces-bridge-2-0-1.9.22-atlassian-2.jar'
2023-06-20 06:42:59,786 WARN [FelixStartLevel] [extender.internal.support.ExtenderConfiguration] addDefaultDependencyFactories Gemini Blueprint extensions bundle not present, annotation processing disabled.
2023-06-20 06:43:01,342 INFO [Catalina-utility-1] [atlassian.plugin.manager.DefaultPluginManager] logTime Plugin system earlyStartup ended
2023-06-20 06:43:01,345 INFO [Catalina-utility-1] [atlassian.plugin.manager.DefaultPluginManager] lambda$lateStartup$6 Plugin system lateStartup begun
2023-06-20 06:43:02,894 INFO [Catalina-utility-1] [atlassian.plugin.manager.DefaultPluginManager] logTime Plugin system lateStartup ended
2023-06-20 06:43:03,456 INFO [Catalina-utility-1] [com.atlassian.confluence.lifecycle] init Confluence is ready to serve

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