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Failed authentication with HTTPBasicAuth, Jira

E_ S_ Hansen

Hello,

I am completely new to APIs and tokens, and I have been getting the same error message with my code for several days, so I thought I might as well ask as the community.

My goal is to access the company website in order to download some data, so basically I want to create a session that authenticates the user. I am using Python to write a script that will be used by several people to automate a certain process related to the data. To access the data via the script I have created a personal token.

At the moment my code looks like this:

The error I get is:

"Encountered a "401 - Unauthorized" error while loading this page.
Basic Authentication Failure - Reason : AUTHENTICATED_FAILED
Go to Jira home".

Does anyone know how to solve the issue? I have read the sample code and looked into curl as well, though curl seems to be problematic when using Windows 10 like me. I would suspect that the url I am providing in the code is wrong and that I am also not using the token correcly.

Accepted answers

Nicolas Gondard

Hello,

I'm not quite sure about the URL you're using. I could provide you with this example (works on my side).

GET URL: https://<your_company_jira>/rest/api/2/search?jql=<your JQL string>

Add a basic auth header while using your login mail address as user, and your token as password.

As a side note, I recommand Postman as an API tool, but YMMV,

All comments

Nicolas Gondard

Hello,

I'm not quite sure about the URL you're using. I could provide you with this example (works on my side).

GET URL: https://<your_company_jira>/rest/api/2/search?jql=<your JQL string>

Add a basic auth header while using your login mail address as user, and your token as password.

As a side note, I recommand Postman as an API tool, but YMMV,

E_ S_ Hansen

Thank you for the reply!

I looked up a tutorial on YT yesterday and created my own project just to understand the basics a bit more. I got that one to work, so I guess the 2FA my company uses (Microsoft Authenticator) and oauth2 is one difficulty. Another possible problem might be that I don't have complete admin rights.

The current state of the code:

When run I get:

200
{"startAt":0,"maxResults":50,"total":0,"issues":[]}

Process finished with exit code 0

However, when writing the same URI (is it uri or url?) in the web browser the list isn't empty.

Nicolas Gondard

I suggest you insert the content of your jql string directly in your URL.

..search?jql=project%3D<project key>%20ORDER...

E_ S_ Hansen

I have changed the url and now I get error code 400 + "The value '(project name)' does not exist for the field 'project'.".

According to this thread it is likely an issue with the authentication process. Do you have any tip on how to solve that problem? Authentication issues seems to be solved by using curl, but since I am working on Windows 10, could curl be replaced with the Jira module? I should mention that I am not familiar with curl either.

EDIT: I think it was solved, using the code:

from __future__ import annotations

from jira import JIRA

# Some Authentication Methods
jira = JIRA(server="https://jira-pd.mycompany.biz",
token_auth="mytoken", # Self-Hosted Jira (e.g. Server): the PAT token
)