JWM Timeline Hierarchy & Filtering

Question

Hi,

I'm new using Jira and am looking for assistance.

1. Timeline View JWM

We have created A hierarchy in Jira Work Management.

* >Initiative
* >> Milestone
* >>> Epic
* >>>> Task

These reflect (as a hierarchy) on the list view, but not on the Timeline view. How do I fix this

2. Timeline View JWM Filtering

JWM does have filtering currently. I need to filter and have a Timeline view of a unique  Initiative - "on its own"  (as described in the hierarchy above) with all the hierarchy elements linked to this initiative in one timeline view, i.e.

*  >Initiative
* >> Milestone
* >>> Epic
* >>>> Task

How do I go about doing this? I've explored but not getting any joy.

Thanks

Clint Moollen · Answer

Thanks so much @Trudy P Claspill . I will explore AR option

Trudy P Claspill · Answer

Hello @Clint Moollen

Are you working with a Premium (or Enterprise) subscription for Jira Cloud? How did you create the extended issue hierarchy; through Jira Settings > Issues > Issue Type Hierarchy?

The JWM Timeline feature was not designed to reflect a multi-level issue hierarchy. The ability to reflect that type of hierarchy is a feature of the Advanced Roadmaps Plans feature available with the Premium (and Enterprise) subscriptions. There is no option to implement the multi-level hierarchy display in JWM Timeline.

Given that you can't use the JWM Timeline to display the hierarchy as you want, your second question is moot.

If you have a Premium subscription and used the Issue Type Hierarchy to create your issue hierarchy, then you can use the AR Plans feature to create a timeline view for the Work Management project. That will show the issues in the proper hierarchical manner.

I don't see a method to filter the AR Plan down to a single top level issue and all its child issues, however I have not worked much with AR Plans. I may be overlooking an option.