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Do I have to be a project admin for its issues to show up on my scrum board?

Greg Mueller_c5pghl

I've created a filter on my scrum board where I take issues from specific epics from one project and all the issues in the other project. In the filter query, the issues show up correctly. When I used this as the saved filter on my scrum board, the issues all show up in the backlog, but only the epics from one project show up on the epics panel.

The epics show up on the project which Im filtering all issues in the project. Im also an admin for that project, but not for the other (the one where the epics dont display).

Does anyone understand why that might be, or how I could get those epics to appear?

I did a test where I changed the filter to select for another project, for which I am an admin as well. Then, the epics did show up. So do I need to be a project admin for this to work, or can the project admin give permission to specific epics?

Accepted answers

Trudy P Claspill

Hello @Greg Mueller

Welcome to the Atlassian community.

Are you working with Jira Cloud or Jira Data Center? If your URL looks similar to the following, it is Jira Cloud:

https://<something>.atlassian.net

What is the status of the missing Epics? Completed Epics will not be displayed in the Epics panel in the backlog screen.

Epics have a regular "Status" field (like all issues do) and an "Epic Status" field. Previously in Jira the display of Epics in the panel was based on the "Epic Status" field, which was also by default not actually shown in the Epic issue details. Recently in Jira Cloud Atlassian has been rolling out a change for the display in the panel to be based on the Status Category of the regular Status assigned to the Epic.

So, depending on your hosting type (cloud vs. DC) the Epics may not display because the Status of the Epic is on that is in the "Done" Status Category or because the "Epic Status" for the Epic is set to Done.

All comments

Trudy P Claspill

Hello @Greg Mueller

Welcome to the Atlassian community.

Are you working with Jira Cloud or Jira Data Center? If your URL looks similar to the following, it is Jira Cloud:

https://<something>.atlassian.net

What is the status of the missing Epics? Completed Epics will not be displayed in the Epics panel in the backlog screen.

Greg Mueller_c5pghl

Must be Data center then.

So there are two epics. One has a status of in progress, the other has a status of To Do.

When I edit the epics, I dont see a status field or an epic status field. Am I looking in the wrong place?

Trudy P Claspill

When you are viewing the issue details for an Epic you should see at least the Status field. Here's an example:

Screen Shot 2023-06-08 at 11.53.04 AM.png

As I said the "Epic Status" field is not, by default, included on the screens for displaying Epic issue details.

The Epic Status field is set by using the Mark As Done option for an Epic from the Epics panel.

Screen Shot 2023-06-08 at 12.00.21 PM.png

I would usually establish a standard of setting the Epic Status field automatically as part of the workflow transitions, so that it would always be set to a value that appropriately corresponded to the regular Status field.

If you use the Issue Search screen and change it from Detail View to List View you can add the fields Status and Epic Status field to see the values of each field. This is an example (from Jira Cloud)

Screen Shot 2023-06-08 at 11.49.56 AM.png

Greg Mueller_c5pghl

I can see that the epic isn't marked as done.

Also, when I search for all issues, and bring up the filter types, "Epic Status" is grey out and it says that "Epic status is not applicable for the current project and/or issue type".