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email template

Aspect Infra Te

How to remove issue action from the "From:" email field that appears after upgrade 4.2 -> 4.4?

Accepted answers

Jobin Kuruvilla [Adaptavist]

You can customize the mail content as mentoned here : http://confluence.atlassian.com/display/JIRA/Customising+Email+Content

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Jobin Kuruvilla [Adaptavist]

You can customize the mail content as mentoned here : http://confluence.atlassian.com/display/JIRA/Customising+Email+Content

Aspect Infra Te

Yes you can customize content. and i'm already change "subject:" field.

BUT whare you can customize FROM field??? it combined from "email from" in general configuration and jira email in mail server configuration and in 4.4 it puts issueAction between them

if you know can you please point to template file name where FROM field are generated

Dieter

from is comfigured under "General Configuration" but it's not clear to me how the action should be configured there. May i ask, which email client you use?

Jobin Kuruvilla [Adaptavist]

That is hard coded in the code. You can't configure it anywhere.

Aspect Infra Te

this behavior doesn't depend on e-mail client ( same in tunderbird, outlook, etc ) since JIRA 4.4.3 ( we have installed ) already send it as

Date: Tue, 1 Nov 2011 13:38:53 +0000 (UTC)

From: "JIRA on behalf of Xxxx Yyyyyyy (Updated)" <jira@zzzzzz.com>

To: xyz@zzzzz.com

here config screenshots:

Dieter

It's impossible to create such a From: header with a standard JIRA.

The only thing you can configure is (from help)

Specifies the From: header format in notification emails. Available variables are ${fullname}, ${email} and ${email.hostname}

If this (Updated) isn't something fix and really corresponds to the JIRA event i'm pretty sure there is a modification in your system that somehow works different now with JIRA 4.4

I have to give up here

Aspect Infra Te

Unfortunately this is not modifications we made and before last upgrade this field "Email from" in general configuration wasnt ever touched.
and i'm pretty sure this is some atlassian modification in templates/whatever, because this this change happens simultaneously with removing of $eventTypeName: from the subject ( this i already returned back by editing email templates )

and thats why i asking if somebody have the same issue, knows how to change this because no visible way to configure this behavior

Aspect Infra Te

if it's true - this is bad decision from atlassian

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