Make an automatic license renewal task when an application license is close to expiring date

Question

Hi! We use Jira and a number of other applications that are connected to it (Worklog, Confluence, etc.). I need a way to automatically create a task for a license update. So in a set period of time (let's say, a week or five business days) before the date a certain license expires Jira automatically creates a task in a certain project with certain Status, Reporter, Assignee and Priority. Is it possible to make that happen?

Thank you in advance 😊

Evgenii · Answer

Hi

You can use REST API.

https://jira_address/rest/plugins/applications/1.0/installed/jira-software/license

It shows information about license

More information here:

https://confluence.atlassian.com/jirakb/how-to-retrieve-application-license-details-or-set-the-license-via-private-rest-api-in-jira-7+-934728265.html

And here information about add-ons license:

https://confluence.atlassian.com/jirakb/how-to-access-upm-rest-api-for-license-details-777021716.html

natalia_sandakova · Answer

Hi, @Sayed Bares [ServiceRocket]

Thank you for a warm welcome and for your answer.

I think it may be an option to solve our issue.

And I wonder if it is possible to link it to a date of licence expiration. Maybe I'm remember it wrong now, but I think, for example, Zephyr license expired on around April 17, can't find any mention if it expired in May, and now it says that trial expires on June 10. So whatever period I choose manually I'm not sure it will be accurate every month.

I'd be grateful to hear any suggestions.

Sayed Bares [ServiceRocket] · Answer

Hi @natalia_sandakova ,

Welcome to the community!

You can use automation for Jira  and scheduled trigger  to create tasks/issues within certain timeframe.

Here is an example which you can refer to:

You can also set Reporter, Assignee and Priority by clicking on "More options".

Hope it helps!