Can't import DB from Cloud to Jira Server

Question

When I tried to import my content, I got the following error:

The file you are trying to import is from JIRA 6.5-OD-07-005, which is newer than your current version of JIRA and will not work. The import file claims it can be successfully imported into JIRA 6.3.12 or later.

If JIRA 6.3.12 is not yet available for download, please contact support.

What does it mean, we have version 6.4.6 installed

Thanks,

Avidor

darrenpegg · Answer

Apologies wrong thread!

Pedro Cora · Answer

I'd recommend you to raise a support case on https://support.atlassian.com on this case. We can help you, but logs and some specific information will be necessary. ;)