Hi there,
I am working on an old system which has two workflows which have one transition where the "Respond to Customer" option is hidden from the comments box on the transition screen.
The only way to do this is with fragments or CSS in the announcement banner I believe.
I have found this code in the Announcement Banner however I fail to see how this works for only the ONE transition. I need to apply this on a new workflow and I really don't know how this was made to work previously. On inspecting the elements of the page I cannot find anything relative to the below piece of script.
<style>
button.aui-button.aui-button-primary.sd-external-submit, button.aui-button.aui-button-primary.attachment-dialog-button, #internalcomments-tabpanel, #clientemails-tabpanel
{display:none}
.navigator-item-label
{white-space: normal !important;}
</style>
Any ideas anyone?