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How to stop incoming spam messages?

Fred Mouniguet

Recently I started receiving spam messages coming from JIRA with scam links. I do not know which projects are these, I see nothing in my list of projects (I never even used this JIRA account until now).

See screenshot attached of a typical scam message I receive a lot recently.

Thanks in advance for your help

spam jira.jpg

Accepted answers

Andy Heinzer

@Fred Mouniguet Sorry for the delay here. I just received confirmation from our abuse team that these sites have been deactivated within the last 30 minutes. If you happen to see any additional spam from these or other sites in the future, please let us know.

Thanks for the report and sorry again for the inconvenience here.

Andy

All comments

Fazila Ashraf

Hi @Fred Mouniguet

Is the Jira link of PRFFSVCQL is in an Atlassian site that you are familiar with?

If yes, please contact your Jira administrator to report this spam and they would disable the account that triggers it.

Fred Mouniguet

Thanks @Fazila Ashraf - unfortunately I am not familiar with any of these projects. They actually keep changing every time.

See screenshot attached spam jira 2.jpg

Fazila Ashraf

Sadly, there is no option to leave the Jira site all by yourself => https://jira.atlassian.com/browse/JRACLOUD-75105

Only the Jira administrator of the site can remove you from the project.

May be you could set email rules to send these automated ones to spam?

Fred Mouniguet

Unfortunately no, I still need to receive other JIRA notificatations normally.

This seems like a security flaw to me - is there no way to prevent being added to projects without my consent?

John Funk

Hi @Fred Mouniguet

Atlassian will be eager to shut these down. Please forward the email to https://www.atlassian.com/trust/report-abuse

Fred Mouniguet

Thanks @John Funk – I forwarded several of these emails to https://www.atlassian.com/trust/report-abuse over the past few days but didn't get any answer.

The spam actually increased since then.

What else can I do to eradicate this?

John Funk

They are the ones who will need to do something. Let me see if someone can come here.

Andy Heinzer

Thanks for the report and sorry again for the inconvenience here.

Andy

Fred Mouniguet

Many thanks Andy, appreciate it!

rassvet85

@Andy Heinzer Please remove me from the spam project https://5x8zva3y54ikxefh4uqx.atlassian.net/jira/core/projects/PILPQPUWX/board. I accidentally clicked on the invite button in the mail and now every day I receive spam emails from jira

Andy Heinzer

@rassvet85 Sorry for the inconvenience, but thanks for the report. I've created an internal ticket with my abuse team to take these down.

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