Jira not getting my Gravatar picture

U47

Hey there,

I have gravatar profile pix turned on in Jira 5.1 but it doesn't appear to be pulling the picture. Gravatar only allows lower-case email addresses, but my email address which Jira gets from Crowd has capital letters. Could this be causing trouble? Anyone else having issues with Gravatar pix?

Thanks,

Graham.

Septa Cahyadiputra

Hi Graham,

It seems that it is a bug on JIRA side as Gravatar do mentioned that the e-mail address should have been lower case. You might want to review the bug report below and see if the patch help:

• https://jira.atlassian.com/browse/JRA-28913

Sorry for any inconveniences cause by this bug and feel free to address your concer directly on the mentioned bug report.

Hope it helps.

Cheers,
Septa Cahyadiputra